Customer Name:

A Heat Treatment Company based in Guangdong

Product Purchased:

Water-Cooled Precision Chiller Unit

Client Feedback:

The new client expressed strong recognition of our technical expertise and professional service.

Application Case:

This project was initiated when a client's existing chiller (from another supplier) experienced operational failures, including compressor icing under high-temperature conditions and water ingress caused by heat exchanger tube leakage. At the client's request, our technical team conducted an on-site diagnosis, and our after-sales department successfully completed the equipment repair. Recognizing our technical capabilities, the client ordered a new 40HP water-cooled chiller utilizing eco-friendly R410A refrigerant to supply chilled water at approximately 7°C. To address the challenge of alkaline processing water—which is prone to corroding standard copper tubes—we provided a process optimization scheme using a 316L stainless steel coil heat exchanger for secondary heat transfer, maintaining a stable water temperature around 20°C. This solution addressed both the corrosion concern and temperature requirements, establishing a solid foundation for future business collaboration.